Privacy Policy

This Privacy Policy explains how Alex Grow (“we”, “us” or “our”) collects, uses, stores and protects personal data when you visit this website, contact us or otherwise interact with our services.

We respect your privacy and are committed to processing personal data fairly, transparently and in accordance with applicable data protection law.

This policy applies to visitors to our website, people who contact us, subscribers to our communications, clients, prospective clients and other individuals whose personal data we process in connection with our activities.

Alex Grow is the controller of personal data described in this policy. Questions about this policy, requests concerning your personal data or privacy complaints may be submitted through the contact details provided on this website.

Depending on how you interact with us, we may collect your name, email address, telephone number, company and job title, correspondence, enquiry details, technical information about your device and browser, IP address, website usage information and marketing preferences.

We may also receive personal data from service providers, professional advisers, publicly available sources and people or organisations that introduce you to us.

We process personal data to respond to enquiries, provide and improve our services, administer our relationship with you, operate and secure the website, understand how the website is used, comply with legal obligations, establish or defend legal claims and send communications where permitted.

We only use personal data for the purposes for which it was collected, unless another compatible purpose is permitted by law.

We rely on one or more lawful bases, including performance of a contract, steps taken at your request before entering a contract, compliance with legal obligations, our legitimate interests and your consent where consent is required.

Where we rely on legitimate interests, we consider the effect on your rights and do not use personal data where those interests are overridden by your interests or fundamental rights.

Where permitted, we may send information about news, projects, services and events that may be relevant to you. You can unsubscribe at any time by following the instructions in a message or contacting us.

Unsubscribing from marketing does not prevent us from sending necessary administrative messages about an existing enquiry, booking or service.

The website may use cookies and similar technologies for essential functionality and, where enabled, analytics or other optional features.

Where consent is required, optional technologies will not be activated until you consent. You can change or withdraw your consent through the cookie settings available on the website.

Where necessary for the purposes described above, we may share personal data with hosting and IT support providers, email and communications providers, booking or video-conferencing providers, professional advisers, public authorities and other parties where disclosure is required by law.

Service providers process personal data on our behalf under appropriate contractual arrangements and only in accordance with our instructions.

Some providers may process personal data outside the European Economic Area. Where this occurs, we use a lawful transfer mechanism and appropriate safeguards, such as an adequacy decision or Standard Contractual Clauses, where required.

We retain personal data only for as long as necessary for its stated purpose, taking account of legal obligations and the need to resolve disputes. Retention periods depend on the nature of the information and the context in which it was collected.

When retention is no longer necessary, personal data is deleted or securely anonymised.

We use appropriate organisational and technical safeguards designed to protect personal data from unauthorised access, loss, misuse, alteration or disclosure. Access is limited to people and providers that need the information for legitimate purposes.

Subject to applicable law, you may have the right to request access to personal data, correct inaccurate information, request deletion or restriction, object to certain processing, receive portable data and withdraw consent.

You may exercise these rights by contacting us. We may need to verify your identity before completing a request.

We do not make decisions producing legal or similarly significant effects solely through automated processing unless this is disclosed to you and permitted by law.

The website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or handling of personal data.

If you have concerns about how we handle personal data, please contact us first so that we can try to resolve the issue. You may also lodge a complaint with the relevant data protection supervisory authority.

We may update this Privacy Policy to reflect changes in our activities, services or legal requirements. The latest version will be published on this page.